Support available for residents
Your Councillors are here to help 365 days a year. We know times are tough so here are some ways you can access support.
How to get help
Call the Council on 020 8496 3000
Find Council and community services on a live, interactive map
Visit our Community Living Rooms
Help with money
Help from Council housing advisor call 020 8496 4197
Help with fuel bills The HEET Project: call 020 8520 1900, email info@theheetproject.org.uk
Citizens Advice Waltham Forest: call 0808 278 7838 (freephone), Help to Claim service: 0800 144 8 444
Debt Free London call 0800 808 5700
Waltham Forest food banks:
Info@EatorHeat.org E4 8LT, E17 4QU, E11 4PP
HighamsParkFoodAid@gmail.com E4 9QD.
PL84UALSuffa@gmail.com E11 4LJ
Info@hornbeam.org.uk E17 9AH
Help with housing
Help someone sleeping rough call 0300 500 0914
Help in your neighbourhood
Are you an older person or a carer?
Age UK Waltham Forest call 020 8558 5512
Help with your wellbeing
Samaritans call 116123
Emergency mental health telephone support call 0800 995 1000
Support for your children
Visit our local Family Hubs to receive support for parents and young people of all ages
Get in touch
Want to speak to your councillor about a local issue or get involved in our campaigns?